Product: Citizen Watch Eco-drive Watch Clear all filters (5 of 5 reviews match)
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I purchased a Citizen eco-drive watch in Sept 2017 at the Eagle Island store in Meridian, Idaho. Earlier this month, January, the crystal broke with just 4 months of usage. The Citizen warranty, in small print, excludes damage to the crystal. The Fred Meyer response...
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Anonymous
BuyTheWarrentyNextTime

I get you are upset that YOU broke the crystal... but from a business standpoint there is NO obligation for FMJ to fix this for free after months of wear and tear.If they did ...

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Citizen Watch Eco-drive Watch
I didn't like
  • Customer service
#1174707
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Jomashop - Citizen Watch Eco-drive Watch Review from Canton, Michigan

Jomashop - Citizen Watch Eco-drive Watch Review from Canton, Michigan
Jomashop - Citizen Watch Eco-drive Watch Review from Canton, Michigan
I bought a Citizen Eco Drive watch from Jomashop.com and returned back the item next day by courier for either exchange or cash refund. They simply said that they can not refund nor exchange watch. The watch tag was also not removed and they are complaining that there are scratches. They just want to earn money and make business. Surely they are cheaters.
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Citizen Watch Eco-drive Watch
#925166
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I've brought a Men watch and recevied as a defected one. How in the world the second hands on a watches that jump every 2-3 seconds everytime when it move? I have to return the first one and receive the second one still the same defect. So I am not happy and want a...
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leiv
leiv

*** the hand that reached out to help you !!! you said he did not know if it was a defect and that he will still refund you !!THAT IS GREAT CUSTOMER SERVICE !!! You should be...

vam
vam

WOW so they said they will help you and you still wrote this SHAME ON YOU !!! YOU ARE A BAD PERSON !!!!!!!!

2.0
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Citizen Watch Eco-drive Watch
I didn't like
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#905995
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Citizen Watch Eco-Drive Watch Review

My problem with Kay's is that they are greatly over priced i was looking for a watch Kay's price for the the watch that im looking for is like 200 to 300 more then almost every other store that i have seen it in the citizens night hawk & blue angles watch i have the money on my Kay's credit card but i will not spend that much over price
2.4
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Citizen Watch Eco-drive Watch
#892770
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Bought a watch through them that I sent in for a warranty repair after receiving. Took them 2 months to repair and another 1 month to finally get around to shipping the watch back. Called several times in between and each time was assured that everything was in...
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Anonymous
Anonymous

What do you expect; it's Brooklyn for crying out loud! Customer service?

sushantbhatta90
sushantbhatta90

Exact same thing happened to me. Bought a watch, got a defective one now its been 2 months and still waiting.

2.7
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Citizen Watch Eco-drive Watch
I liked
  • I liked the price
  • Price
I didn't like
  • There is no customer service
  • Package lost process
  • False
#831898
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